Privacy Policy

Hummingbird Technologies LLC ("Hummingbird," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and API services.

Our Privacy Principles

We believe in transparency and minimal data collection. Our principles are simple:

• We only collect information that is necessary to provide our services.
• We never sell your personal information to third parties.
• We use industry-standard security measures to protect your data.
• We give you control over your information.

Information We Collect

Account Information

When you create a Hummingbird account, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Password (encrypted)
• Billing information (processed securely by Stripe)

API Usage Data

When you use our APIs, we collect:

• API request timestamps and endpoints called
• Request volume and rate limiting data
• Error logs for debugging and service improvement
• IP addresses used to make API requests

Important: We do not store the specific IP addresses you look up through our Geolocation API. Query parameters are processed in real-time and not logged.

Website Visitors

When you visit our website, we may collect:

• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• IP address

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing notifications
• Send service-related communications (outages, security alerts, updates)
• Respond to support requests and inquiries
• Detect and prevent fraud, abuse, and security incidents
• Enforce our Terms of Service and Acceptable Use Policy
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services (e.g., Stripe for payments, cloud infrastructure providers).
• Legal Requirements: When required by law, subpoena, or legal process.
• Protection: To protect the rights, property, or safety of Hummingbird, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

Data Security

We implement industry-standard security measures to protect your information, including:

• All data transmitted via HTTPS/TLS encryption
• Encrypted storage for sensitive data
• Regular security audits and monitoring
• Strict access controls for employees
• Secure API key management

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain usage logs for up to 90 days for operational purposes. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to certain processing of your information.

To exercise these rights, contact us at [email protected].

Cookies

We use essential cookies to operate our website and dashboard. These cookies are necessary for authentication and security. We do not use advertising or tracking cookies.

International Data Transfers

Our services are operated from the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: